Payment

Up to and including 27 April 2025: Payment can be made on invoice by direct credit (account details will be included on your invoice), or credit card (Visa, Mastercard or Amex). From 28 April 2025: You will be required to pay by credit card (Visa, Mastercard or Amex) during the online registration process. 

Credit card statements will show debit as Outshine Ltd and incur a 2% booking fee. All prices are quoted in New Zealand dollars and include GST. Credit card payments are processed via a secure Windcave gateway, a Level 1 service provider compliant with PCI DSS version 2.0. Registration confirmation and a tax invoice will be sent via email upon receipt of online registration.

If your organisation is paying your registration fee and has specific billing requirements, it is the delegate's responsibility to provide these details during registration. Invoices that fail to meet the organisation's payment policy due to incorrect or incomplete information will not be reissued. The delegate would then be responsible for arranging payment directly and seeking reimbursement from their organisation.

Cancellation and Refund Policy Registration Category

All cancellations or registration changes must be made in writing to the Conference Managers at sheryl@outshine.co.nz. 

Cancellations made prior to 27 April, 2025, will be refunded less NZD $100.00 to cover administration costs. No registration refunds for full cancellations will be made after this date, and refunds for tickets to the social functions will be assessed on a case-by-case basis. You may elect to reassign your registration, in which case please contact the Conference Managers with the replacement delegate contact details.

If for reasons beyond the control of the Organising Committee, the conference is cancelled outright, the registration fees will be refunded less a NZD $200.00 administration fee.

Registration Category

It is expected that you accurately select the appropriate category during registration, including the appropriate TSANZ membership status. During the standard registration review process, you may be contacted to request proof of your chosen registration type. If requested, evidence must be provided within 7 days; failure to do so will result in an automatic update of your registration category, and you will be required to pay the difference in fees.

Photography/Video

The New Zealand Lung Cancer Conference is held in a public space, therefore we do not prohibit participants, exhibitors, sponsors, news organisations and other companies from photographing or video or audio-taping some conference activities. Additionally, the Organisers may arrange for photos to be taken during the conference. The Organisers reserve the right to use images taken at the conference with your photograph and/or likeness in future marketing materials, including on the internet. The Conference Managers may also use images taken at the conference with your photograph and/or likeness in future marketing materials, including on the internet, with the permission of the Organisers. conference attendees who prefer their images are neither taken nor published in any format, have the ability to object by sending an email request to the Conference Managers at  sheryl@outshine.co.nz. 

Attendance Certificate

Attendance certificates are only provided to individuals registered under delegate categories and are emailed within 24-48 hours of the conference. Healthcare industry and exhibitor registrations do not qualify for certificates of attendance. 

Health and Safety

The Conference Managers, in conjunction with New Zealand Lung Cancer Conference Organising Committee and the conference Venue, are committed to providing and maintaining a safe and healthy conference environment for all attendees, and to providing the information needed to achieve this. The Conference Managers, in conjunction with the Organising Committee and the conference Venue, will take responsibility for providing health and safety procedures whilst onsite, however, all conference attendees need to be aware of their own responsibilities.

Each conference attendee is encouraged to play a vital and responsible role in maintaining a safe and healthy conference environment through:

• Listening to the health and safety briefing onsite and/or;
• Reading the health and safety procedure document provided on-site at the registration desk.
• Ensuring all accidents and incidents that occur onsite at the conference are reported.
• Informing the Conference Managers, a member of the Organising Committee or a staff member at the conference venue immediately of any health and safety concerns.
• Respecting your own personal safety and that of other conference delegates and employees.
• Stay home if you are unwell and advise the Conference Managers.
• Follow all venue and public health guidelines and regulations.

Insurance

TSANZ and the Conference Managers will not accept any liability for losses associated with the conference. Delegates are advised to arrange their own comprehensive travel and medical insurance, including insurance for personal possessions and financial loss due to cancellation or postponement of the conference. 

Delegate List

Personal information is collected on behalf of the New Zealand Lung Cancer Conference. A delegate list will be produced for the conference including name, email address, organisation and region/country. It will be distributed to conference attendees, sponsors and exhibitors and provided to future organisers of the conference. This list will not be provided by TSANZ to any other third party. Should you not wish your details to be included on the list please indicate during the registration process. 

Protecting Your Personal Data